Frequently Asked
Questions
Questions?
Frequently asked questions
Distinct Directions is a psychology and behavioural support service providing person-centred, evidence-informed care. We support individuals, families, and communities through psychological services, behaviour support, and capacity-building approaches tailored to each person’s unique needs.
We support children, adolescents, and adults, including individuals with disability, neurodivergent individuals, families, and carers. Our services are suitable for people accessing the NDIS as well as private and community-based clients.
Our services may include:
Psychology and counselling
Positive Behaviour Support
Behaviour assessments and plans
Skill-building and capacity development
Family and carer support
Collaborative support with schools and other providers
(Service availability may vary by location.)
Yes. Distinct Directions supports NDIS participants who are self-managed or plan-managed. Please contact us to confirm suitability for your specific plan and goals.
Yes. We welcome private clients and can discuss fees, session options, and suitable supports during an initial enquiry.
Distinct Directions provides services across regional NSW, including Bathurst, Orange, and Dubbo. We may also offer outreach or telehealth services depending on individual needs and clinician availability.
Yes. Telehealth services are available for suitable supports and can be a flexible option for clients who prefer remote sessions or live in surrounding areas.
You can contact us via our website, email, or phone. Referrals can be made by individuals, families, carers, support coordinators, or other professionals.
Once we receive your enquiry, our team will:
Discuss your needs and goals
Confirm service suitability and availability
Explain next steps, including documentation and scheduling
We use a strengths-based, trauma-informed, and evidence-informed approach. Our focus is on understanding behaviour, supporting wellbeing, and building practical skills that promote independence and quality of life.
Absolutely. Families and carers play a vital role in positive outcomes. We value collaboration and provide guidance, education, and support to those involved in a person’s care.
Cancellation and rescheduling policies will be discussed during onboarding. We ask for adequate 24 hours notice where possible to ensure clinician availability and fairness to all clients.
We encourage you to reach out for an initial conversation. This allows us to understand your needs and ensure our services align with your goals.
You can reach us through our website contact form, email, or phone. Our team will be happy to assist with your enquiry.